Steps to Raise a Ticket on ICAI SSP Portal
- Go to the official website of ICAI.
- You have to first login to the SSP Portal so click on the "Self Service Portal" link located in the middle of the home page.
- Or you can also visit there by clicking the direct login page link.
- After clicking you will be directed to the login page.
- please log in using your ssp credentials.
- If you have any issue regarding login, kindly mail the details like SRM/MRN, Date of Birth, Email ID, and Phone no. on firstname.lastname@example.org.
- On the dashboard, you can see the "Helpdesk" button, click on this button.
- On the next page click on the "Raise a Ticket" button.
How to Raise a Ticket on SSP Portal
- Now form would be displayed on the screen.
- Personal information like Name, Email ID, Telephone No. will be already auto-filled in the form. Rest you have to fill in.
- Fill in your problem for which you are raising a ticket and click on the "Save" button. that's it!
- After saving, the ticket number would be generated and displayed on the screen. You can print or save ticket no. for future reference.
Steps to check Ticket Status
- Click on the "View Ticket Status"
- Students and members need to enter ticket no. and click on the search.
- The status would be displayed on the screen.